Payment Policy: All payments must be completed at checkout. Orders will not be processed or shipped until payment has been successfully confirmed.
Security: All transactions are encrypted using Secure Socket Layer (SSL) technology and securely processed through trusted payment gateways. Your payment data is always protected.
Chargebacks: Unauthorized chargebacks or payment disputes will be investigated and may be legally challenged if found to be fraudulent.
Fraud Prevention: Slimona reserves the right to flag, hold, or cancel any orders that appear suspicious or potentially fraudulent. Large or high-risk orders may require identity verification or additional checks before processing.
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (MT)
We aim to respond to all emails within 1–2 business days.
SLIMONA is operated by LUNE ROSE LLC
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30-day Returns
Secure Payment
Dedicated Support
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