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Privacy policy

Last Updated: March 26, 2026

This Privacy Policy describes how SLIMONA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from slimona.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
  • Account information including your username, password, security questions and other information used for account security purposes
  • Customer support information including the information you choose to include in communications with us

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify
  • Our payment processors, who collect payment information (e.g., credit or debit card information, billing address) to process your payment and fulfill your orders
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges or other transactions, and to arrange for shipping and facilitate returns and exchanges.
  • Marketing and Advertising. We may use your personal information to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you believe your account has been compromised, please contact us immediately.
  • Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

  • Vendors or other third parties who perform services on our behalf (e.g., payment processing, data analytics, customer support, cloud storage, fulfillment and shipping)
  • Business and marketing partners to provide services and advertise to you
  • When you direct or otherwise consent to our disclosure of certain information to third parties
  • Within our corporate group, in our legitimate interests to run a successful business
  • In connection with a business transaction such as a merger, or to comply with any applicable legal obligations

We do not sell your personal information to third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. You should review their privacy and security policies before engaging with them.

Children's Data

The Services are not intended to be used by children under the age of 13, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

We do not knowingly "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

All transactions on slimona.com are protected by SSL encryption (HTTPS). Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security."

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights (US Residents & California Consumers — CCPA/CPRA)

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

  • Right to Access / Know: You may request access to personal information that we hold about you
  • Right to Delete: You may request that we delete personal information we maintain about you
  • Right to Correct: You may request that we correct inaccurate personal information we maintain about you
  • Right of Portability: You may request a copy of the personal information we hold about you
  • Right to Opt out of Sale or Sharing or Targeted Advertising: You may direct us not to "sell" or "share" your personal information or opt out of targeted advertising
  • Restriction of Processing: You may ask us to stop or restrict our processing of personal information
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may withdraw this consent at any time
  • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option in our emails

To exercise any of these rights, please contact us at help@slimona.com. We will not discriminate against you for exercising any of these rights.

If you are a California resident, you may also request details about what personal information we collect and request that it be deleted under the CCPA/CPRA.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information may also be processed by staff and third-party service providers in other countries. By using our Services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

Contact Information

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